Clear about the
information we collect.

Last updated: 13 August 2026.

MAG Pharma Pty Ltd (“MAG Pharma”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information securely and responsibly. This policy applies to visitors to this website and people engaging with our services in Australia and New Zealand.

1. Information we collect

We may collect personal and business information you provide, including your name, email address, phone number, job title, organisation, business address, feedback, enquiry details and communication preferences. We may also receive technical information such as IP address, browser and device information, referring URL and website usage information.

2. How we collect information

Information may be collected through website enquiry forms, email or phone communications, business engagements, and—where enabled—cookies, analytics or newsletter tools.

3. How we use information

We use information to respond to enquiries, deliver and manage services, communicate with you where permitted, improve the website, analyse performance, maintain business records and comply with legal or regulatory obligations.

4. Legal basis

Depending on the circumstances and applicable Australian or New Zealand law, we may process information based on consent, legitimate business interests, performance of an agreement, or legal and regulatory obligations.

5. Sharing and service providers

We may disclose information to service providers supporting hosting, form processing, email, analytics or business operations; to professional advisers, contractors or business partners subject to appropriate obligations; or to regulators, government bodies and other parties where required by law. Website enquiries are processed using Netlify Forms. We do not sell or rent personal information.

6. Cookies and analytics

Where cookies or analytics are enabled, they may help us understand navigation, remember preferences and measure website performance and security. You can manage cookies through your browser, although disabling them may limit some functionality.

7. International processing

Information may be processed or stored outside your country, including in regions where MAG Pharma or our service providers operate. We take reasonable steps to use appropriate safeguards for cross-border processing.

8. Retention and security

We retain information only as long as reasonably required for the purpose for which it was collected, business record-keeping or applicable legal obligations. We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

9. Your rights

Depending on applicable law, you may request access to or correction of your information, ask for deletion where available, withdraw consent, or raise a privacy complaint.

10. Sensitive information and children

Please do not submit patient information, medical records or other sensitive health information through the website contact form. This website is not intended for children under 16, and we do not knowingly collect their personal information.

11. Third-party links

This website may link to third-party services. MAG Pharma is not responsible for their content or privacy practices, and you should review their policies before providing information.

12. Changes and contact

We may update this policy and will revise the date above when we do. To ask a question, exercise a privacy right or raise a concern, contact MAG Pharma Pty Ltd at info@mag-pharma.com, +61 411 107 528 (Australia), or +64 272 745 940 (New Zealand).